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Property viewings

Posted on 7 April 2020

Viewing Process

Please notify us immediately if anyone attending the viewing:

  • Has been diagnosed with, or been in contact with anyone diagnosed with COVID-19
  • Has been in isolation having returned from overseas
  • Are over age 70 or immune-compromised
  • Are suffering from or recently suffered from Covid-19 symptoms: cough; high temperature (at least 38°C); shortness of breath; sore throat; sneezing and runny nose; temporary loss of smell

Please contact us before the viewing if there is any change or any of these may apply to you.

Level 1 and 2:

At level 1 or 2, we still take every precaution to protect people from transmission risk by: sanitizing, distancing, limiting number of viewers, making sure the environment is safe for people to be in. 

We ask viewers to notify us if they are feeling unwell or have been in close contact people who have been unwell, so they can cancel and re-schedule for a later time when they are not putting our staff or others at risk by passing on bugs (even if it is just a seasonal cold!).

Level 3:

Please arrive at the viewing on time and follow this process:

  • Wait in your car until our agent invites you to enter
  • A maximum of two applicants can be present at the viewing and both must have completed the checklist above
  • Use the hand sanitiser provided at entry
  • Do not touch anything at the property
  • Always observe physical distancing (2 meters)

We ask that the viewing is kept as short as possible and at a maximum of 15 minutes.

Level 4:

While we cannot do physical viewings during level 4, we are more than happy to send you a PCR (Property Condition Report) Video link.  This will give you a good indication of what the property is like and whether it would suit your needs. When we have been given the green light to conduct viewings again you will know whether this is a property you are interested in viewing in person.

Thank you for helping us to keep you, our team, and those living at occupied properties safe, and we look forward to meeting you at the viewing.